eklo

Signing in to Eklo: emailed codes, links, Google and passkeys

Signing in to Eklo with an emailed code, an emailed link, Google or a passkey, and adding or removing passkeys.

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Eklo, the workspace where a church's staff and volunteers handle requests, tasks and chat, has no passwords. You sign in with a one-time code or link sent to your email, with your Google account, or with a passkey on a device you've set up.

Sign in with an emailed code

  1. Go to the Eklo sign-in page.
  2. Enter your Email (the address your church invited) and click Continue.
  3. Eklo emails you a 6-digit code. Type it in.
  • A code works for 5 minutes, and for 3 tries. After that, click Back, then Continue to get a new one.
  • No email? Check your spam folder, or click Didn't get the code? Email me a link instead. The link works for 10 minutes.
  • If you ask for a lot of codes in a short time (more than 5 in 15 minutes), Eklo stops sending them for a while. Wait, then try again.

You stay signed in for 30 days on that browser.

Sign in with Google

Click Continue with Google on the sign-in page, and choose the Google account for the address your church invited.

Sign in with a passkey

A passkey lets you sign in with Touch ID, Face ID, Windows Hello or a security key instead of an emailed code.

On the sign-in page, click Sign in with a passkey. Your browser may also offer the passkey when you click the email field.

Add a passkey

  1. Open Settings → Profile (or click your avatar, then Your profile).
  2. Under Passkeys, click Add a passkey.
  3. Give it a name you'll recognize, like "Work laptop", and follow your browser's prompts.

Add one on each device you use. If it fails, try a different device or browser.

Remove a passkey

In Settings → Profile → Passkeys, click the trash icon next to the passkey and confirm. Remove a passkey when you lose or replace a device.

Sign in with your church's single sign-on

If your church has set up single sign-on, enter your church email on the sign-in page and click Continue with single sign-on. Eklo sends you to your church's sign-in page (Okta, Microsoft or Google), then back. If your church requires single sign-on, emailed codes and passkeys don't work for your address. Admins: see Single sign-on.

Sign out

Click your avatar in the top-right corner, then Sign out.

Signing in to more than one church

One account can belong to several workspaces. Sign in once, then click your avatar and choose a church under Switch workspace. The list appears when you belong to two or more.

If your church's beta access was approved, you can also set up another workspace: click your avatar, then New workspace. Eklo opens on the new workspace once it's created.

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